Roma77 Terms and Conditions –
Your Platform Usage Guide

1Definitions & Interpretation

In these Terms and Conditions, the following words and expressions carry the meanings as stated:

• "Roma77" / "we" / "Platform" – refers to roma77 and all services provided on the roma77.vin website.
• "User" / "you" / "member" – refers to any individual who registers and uses roma77's services.
• "Account" – refers to a user account officially registered on the roma77 platform.
• "Game" – refers to all game types available at roma77, including Live Casino, Slots, Fish Shooting Games, bingo, and other games.
• "Funds" – refers to the cash balance held in a roma77 user account.
• "Bonus" – refers to any free credits, bonus funds, or other benefits granted by roma77 to members subject to specific terms.
• "Wagering Requirement" – refers to the number of times a bonus must be wagered before winnings derived from that bonus can be withdrawn.
• "KYC" (Know Your Customer) – refers to the identity verification process required of roma77 members for security and compliance purposes.

2Acceptance of Terms

By accessing, registering for, or using any services provided by Roma77, you automatically accept and agree to be fully bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between you as the user and roma77 as the platform operator. This agreement takes effect from the date you first use the roma77 platform.

If you do not agree with any part of these Terms and Conditions, you are required to refrain from using the roma77 platform and to close your account if one has previously been registered.

3Eligibility & Registration

To register and use the roma77 platform, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Residing in a geographic area that does not prohibit the use of online entertainment platforms such as Roma77.
• Possess full legal capacity to enter into a legally binding agreement.
• Is not currently on the self-exclusion list of any responsible gaming programme.
• Has never had their account closed by roma77 for a previous breach of terms.

Roma77 reserves the right to request proof of age and identity at any time. If a user is found to not meet the eligibility requirements, roma77 reserves the right to close the account and forfeit any winnings obtained during that period.

Each individual is only permitted to own one account only at roma77. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all related accounts and forfeiture of funds.

4User Account

You are fully responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Required information includes your full name, date of birth, valid email address, and phone number.

The KYC (Know Your Customer) process is part of roma77's standard security procedures. You may be required to submit a copy of a valid identification document such as a national ID or passport for identity verification before your first withdrawal is processed.

• The account name must match the name of the bank account holder used for transactions.
• You are responsible for keeping your password and account login information confidential.
• Roma77 will not be held responsible for any losses arising from the disclosure of login information by the user themselves.
• Please contact roma77 customer support immediately if you suspect your account has been accessed without authorization.

5Deposits & Withdrawals

Roma77 supports a variety of local Malaysian payment methods for user convenience, including online bank transfers (Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong, Bank Islam), DuitNow QR, Touch 'n Go eWallet, and GrabPay.

Deposit:

• The minimum deposit is RM 30 for most payment methods.
• All deposits are processed automatically and credited to the account within minutes.
• Roma77 does not charge any additional fees for deposits.
• You may only deposit funds from a bank account or e-wallet registered in your own name.

Withdrawal:

• The minimum withdrawal amount is RM 50.
• Withdrawal requests are processed within 5 to 15 minutes for supported local bank and e-wallet methods.
• Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your roma77 account.
• Roma77 reserves the right to request verification documents before processing withdrawals that exceed a certain limit for KYC compliance purposes.
• Any attempt to withdraw funds obtained unlawfully or through means that violate these terms will be rejected and reported to the relevant authorities.

6Bonus & Promotions

Roma77 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to terms and wagering requirements specified for each offer.

• The wagering requirement is the number of times the total bonus amount (or bonus + deposit, depending on the offer) must be wagered before any winnings can be withdrawn.
• Bonuses may only be used to play eligible games as specified in the relevant promotion terms.
• Each member is only eligible for each type of bonus once unless otherwise stated.
• Roma77 reserves the right to cancel or withdraw any bonus granted if there is evidence of abuse, fraud, or breach of terms.
• The maximum bet allowed when using bonus funds is RM 20 per bet, unless otherwise stated in the relevant promotion terms.
• Winnings obtained from free spins or free games are subject to separate wagering requirements.

For more information on current offers, please visit the Promotions page, which is updated regularly.

7Game Rules

All games available at roma77 are operated in accordance with industry-standard rules. The Random Number Generator (RNG) used in Slot Games and table games has been independently audited to ensure fairness and transparency.

• The return-to-player (RTP) rate for each slot game is available in the respective game information.
• Live Casino games are operated by professional dealers in a studio equipped with real physical equipment under strict supervision.
• In the event of a technical disruption during gameplay, roma77 will resolve the matter based on available system records.
• Game results recorded in the system are final and cannot be disputed unless there is clear evidence of a technical failure.
• Players are required to ensure a stable internet connection while playing. roma77 is not responsible for any losses caused by connection disruptions on the player's end.

8Prohibited Activities

The following activities are strictly prohibited on the Roma77 platform and will result in firm action, including immediate account closure and forfeiture of funds:

• Registering more than one account on Roma77.
• Using another person's identity or providing false information during registration or the KYC process.
• Using automated software, bots, or any technical tools to manipulate game outcomes.
• Colluding with other players to exploit bonuses or system advantages (bonus abuse / collusion).
• Attempting to launder money through deposit and withdrawal transactions on Roma77.
• Using another person's credit card or bank account without valid authorization.
• Any action intended to cheat, manipulate, or exploit technical vulnerabilities of the platform.

9Privacy & Data Protection

Roma77 respects your privacy and is committed to protecting your personal data. The collection, use, and storage of your personal data is governed by the roma77 Privacy Policy, which can be read in full on the Privacy Policy page.

• Personal data you provide is used solely for platform operations, identity verification, and improving the user experience.
• Roma77 does not sell or disclose your personal data to third parties without your consent, unless required by law.
• All data transmitted between your device and roma77's servers is protected by 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

10Responsible Gaming

Roma77 deeply cares about the well-being of our players. We provide a range of self-control tools to help you play within comfortable and healthy limits.

• Deposit Limit: You may set daily, weekly, or monthly deposit limits at any time through your account settings.
• Loss Limit: Set a maximum loss limit you are comfortable with to avoid overspending.
• Self-Break: Block access to your account for a set period (24 hours, 1 week, 1 month) if you need a break.
• Permanent Self-Exclusion: The option to permanently close your account is available for anyone who feels the need to stop playing entirely.

For more information and support resources, please visit the Responsible Gaming page.

11Account Closure & Suspension

Roma77 reserves the right to suspend or close any user account for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions.
• Suspected or proven involvement in fraud, money laundering, or other illegal activities.
• Failure to pass the KYC verification process within the stipulated timeframe.
• Use of multiple accounts or false identities.
• Threatening, harassing, or offensive conduct toward staff or other players.

Users may also close their own account at any time by contacting roma77 customer support. If there is a valid fund balance in the account at the time of closure, it will be returned to the original payment method within a reasonable timeframe, subject to compliance with the relevant conditions.

12Liability Limit

To the extent permitted by applicable law, roma77 shall not be liable for:

• Any financial losses incurred as a result of gaming activity on the platform.
• Service disruptions caused by factors beyond Roma77's control, including internet infrastructure issues, natural disasters, or unforeseen circumstances.
• Any indirect, incidental, or consequential losses arising from the use of the roma77 platform.
• Actions or omissions by third parties in connection with payment processing or the provision of games.

Roma77 operates this platform with care and professionalism. However, players acknowledge that online gaming carries financial risks that must be borne entirely by the player.

13Amendment of Terms and Conditions

Roma77 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via a notice on the platform or through the registered email.

The date of the last update will always be displayed at the top of this document for your reference. Continued use of the roma77 platform after any amendment is published is considered your acceptance of the revised terms.

You are encouraged to review these Terms and Conditions periodically to ensure you remain informed of the latest terms governing your use of the Roma77 platform.

14Contact Us

If you have any questions, complaints, or feedback regarding these Terms and Conditions or the use of the roma77 platform in general, please contact our customer support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly from the roma77 platform.
• Email: [email protected] (response within 2–4 business hours)
• FAQ: Visit the FAQ page for answers to the most frequently asked questions.